Darvella & Co. Shipping Policy

Processing Time

Each piece at Darvella & Co. is custom-made just for you. Please allow:

  • 2-4 business days for us to create and prepare your personalized jewelry before shipping.

During peak seasons (holidays, Mother’s Day, Valentine’s Day), processing times may be slightly longer. We appreciate your patience as we craft your special piece!

Shipping Times

Once your order is crafted, shipping times are as follows:

United States

  • Standard Shipping: 3-5 business days

  • Express Shipping: 1-3 business days

Canada

  • Standard Shipping: 5-10 business days

  • Express Shipping: 2-4 business days

International Shipping

  • Standard International: 7-21 business days

  • Delivery times may vary based on destination and customs clearance.

Shipping Costs

We offer:

  • Free Standard Shipping on all U.S. orders over $75

  • Flat-rate shipping fees for orders under $75:

    • U.S.: $4.95

    • Canada: $9.95

    • International: $14.95

Express shipping rates are calculated at checkout.

Tracking Your Order

Once your order ships, you’ll receive a shipping confirmation email with a tracking number so you can follow your package’s journey.

Customs & Duties (International Orders)

International customers are responsible for any customs fees, taxes, or duties charged by their country. Unfortunately, we have no control over these charges.

Shipping Address

Please double-check your shipping address before placing your order. Darvella & Co. is not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Delayed Packages

If your package appears delayed or lost, please reach out to us at hello@darvella.com. We’ll do our best to help locate your order or provide a solution.

Questions?

We’re here to help! Contact our team anytime at hello@darvella.com for shipping questions or assistance with your order.