Our Policies

Shipping Policy

All jewelry is custom-made. Processing time is 2-4 business days.
U.S. Shipping: 3-5 business days
Canada Shipping: 5-10 business days
International Shipping: 7-21 business days
Free U.S. shipping on orders over $75
Tracking is provided with every order.
Customers are responsible for customs/duties on international orders.

Full shipping details → See Shipping Policy

Return & Refund Policy

Because your jewelry is custom-made, all sales are final.

However, we stand by our quality. If your item arrives damaged or defective, contact us at hello@darvella.com within 7 days for a replacement.

Full returns policy → See Return Policy

Privacy Policy

Your privacy matters to us. We never share your personal information. We only collect details necessary to fulfill your order and provide you with excellent service.

Full privacy details → See Privacy Policy

Terms & Conditions

Using our website means you agree to our terms regarding:

Product descriptions
Pricing
Intellectual property
Order processing

Read our full terms → See Terms & Conditions